Q: Are you a factory or trading company?
A: We are the factory, we doing this line about 20 years.
Q: What's your payment way?
A: T/T by our bank account directly, or by Cooig trade assurance service, or by West Union by LC, or cash, and others.
Q: How can we make sure about the machine quality after we put the order?
A: Before delivery, we will send you the pictures and videos for you to check the quality, and also you can arrange for quality
checking by yourself or by your contacts in the third party inspection organization
Q: Which packing machine is suitable for us?
A: Dear, before quoting, please kindly consult us and providing:
(1) Your product name, product picture;
(2) Your bag sizes,such as bag width and bag height;
(3) Ideal bag shape. For there is a different model of packing machine, different on bag size.
To recommend you the best, we need to know that information.
If you just start this business, no bag size, we also can help you to find a similar weight bag for your reference.
*Pre-Sales Service
1. Inquiry and consulting support, professional packing solution for free;
2.Machine videos for your reference;
3. Sample testing support;
4. View our Factory.
*After-sale Service
1. Manules / Videos of machine installation, adjusting, setting, maintenance are available for you;
2. If any problems happen and you can not find out the solutions, we can Telecom or Online face to face communication;
3. Engineers & technicians are available to send to your countries for services if you agree to pay the expenditure;
4. The machine will have a 1-year warranty for the machine. During the warranty year if any of the parts broken not by man-made.
We will free charge to repair it for you.